Privacy Policy

Last updated: 18th Sept 2025

Women of Customer Success LLC is a community and events organization. This Privacy Policy explains what information we collect, how we use it, and how we share it when you participate in our community, register for our in-person or virtual events, or engage with us online. We are committed to protecting your privacy and being transparent about our practices.

The Information We Collect

When you register for an event, join our community, or sign up for our resources, we collect information you provide directly to us, such as:

  • Your name, email address, job title, company, and location.

  • Event details (like the sessions you attend, whether in-person or virtually).

  • Your responses to surveys or feedback you share.

  • Any other information you provide when using community features like the Jobs Board or peer networking.

When you register for our events, we may also collect additional information. For our virtual events, this could include data from the event platform we use. For our in-person events, this might include information from event check-ins or badge scanning.

We also automatically collect some information when you visit our website or use our community platform. This includes your IP address, browser type, device details, and how you interact with our site and services (e.g., pages you visit, time spent on them). We use cookies and similar technologies for this purpose.

How We Use Your Information

We use the information we collect to:

  • Communicate with you: Send you updates about events, programs, and our community.

  • Improve our offerings: Analyze how members use our services so we can make our events, content, and community experience better.

  • Personalize your experience: Tailor the content and resources we provide to you based on your interests and engagement.

  • Facilitate community connections: Help you connect with other members and access features like our Jobs Board and mentoring programs.

  • Share with event sponsors: If you register for a sponsored event, we share your details as described below.

How we share your information

We do not sell your personal information. We only share it for the purposes outlined below:

  • Event Sponsors & Partners: When you register for an event that has a sponsor, we may share your registration details (like your name, email, job title, and company) with that sponsor. They may use this information to contact you about their services. You will be notified of any sponsored events and can choose not to register if you do not wish for your data to be shared with the sponsor. Once your data is shared, the sponsor's privacy policy will govern how they use your information.

  • Our Service Providers: We use trusted third-party tools to help us operate our services efficiently. This includes platforms for managing our community, sending emails, and hosting in-person or virtual events. We only share the information necessary for these providers to perform their services for us.

  • Legal & Safety: We may share your information if we are required to by law or if we believe it's necessary to protect our rights, your safety, or the safety of others.

International Data Transfers

As a global community, your information may be transferred to and stored in the United States, where our company is located. By participating in our community, you agree to this transfer. We take reasonable steps to ensure your data is treated securely, no matter where it is located.

Your Rights

Depending on where you live, you may have certain rights regarding your personal information. These may include the right to:

  • Access, correct, or update your information.

  • Request deletion of your information.

  • Object to certain uses of your data.

  • Withdraw your consent for us to share your data with partners.

To exercise any of these rights, please contact us at community@womenofcs.com.

Our Commitment to Security & Data Retention

We take reasonable measures to protect your information from loss, theft, and unauthorized access. While we strive for full security, no online service can offer a 100% guarantee. We will retain your personal information for as long as your membership is active or as needed to provide our services and fulfill our legal obligations.

Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the new policy on this page and update the “Last updated” date. We encourage you to review it periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Women of Customer Success LLC

Email: community@womenofcs.com