Live, expert-led workshops for Customer Success and post-sales teams, shaped around the conversations your people are actually having.

Your team needs enablement. Building it takes time you don’t have, and most L&D catalogues weren’t written for customer-facing roles. Women of CS offer bespoke virtual workshops for Customer Success teams who need…

Workshops built around your team

How It Works

Choose Your Topics

Book one session, or plan a series across the year.

We Get To Know Your Team

We start with a prep call with you. Then we send a short survey to your team, so each session is built around the real situations they’re facing.

We Run It Live

Sessions are 60 to 90 minutes, virtual or in person. They’re interactive, with real scenarios and practice rather than a lecture.

The Learning Sticks

Afterwards you get the deck, the recording and a takeaway resource to share with anyone who missed it.

  • AI for post-sales teams. Practical prompting for renewals, customer feedback and outreach, using the tools your team already has.

  • Executive presence. Speaking with clarity and confidence to customers and senior leadership.

  • Negotiation and objection handling. Value-led conversations about pricing, renewals and budget pushback.

  • Handling tough conversations. Escalations and hard moments, with customers and with leadership.

  • Live case study lab. Your team brings real customer moments and works through them together.

  • Cross-functional influence. Getting sales, product and leadership aligned on retention, without formal authority.

  • Owning your role through change. Staying visible through reorgs and AI shifts. Everyone leaves with a 90-day plan.

  • Career growth. A peer coaching circle or a structured career-planning session.

Popular Topics

We also cover onboarding, front-line support skills, customer discovery and more. If you don’t see what your team needs, we’ll build it.

The Details

Every package is tailored, so pricing depends on your team and the series you choose.

Get Pricing

  • Every workshop is tailored to your team, starting with a prep call with you and a short survey for your team. Sessions run 60 to 90 minutes, virtual or in person. Afterwards you get the deck, the recording and a takeaway resource to share with anyone who missed it.

  • Book a single workshop or a full series. A series costs less per session, and most partners plan a year at a time. Teams that book a series also get:

    • Discounted tickets to At The Top, our leadership summit in NYC and San Francisco

    • Member rates on The Lounge and The Leadership Table, for anyone who wants to keep learning with us

  • Bring three senior leaders from outside your company to your team, on a topic you choose. We source, prepare and moderate every panel. Panel packages also include complimentary At The Top tickets and Lounge memberships for your team.

    • CS and post-sales leaders who want structured enablement without building it from scratch.

    • Employee resource groups (ERGs) and women’s networks looking for professional development that lands.

    • L&D and People teams who need training built for customer-facing roles.

  • Most partners plan their series before budgets are set for the year. Sessions land best early in a quarter, away from renewal crunch time. Your team hosts on your own Zoom or Teams, or we come to your office.