Our flagship event for Senior Directors, VPs, and C-suite leaders across Customer Success, Support, and Revenue Operations. By application only.
Next: New York, March 2027
What to expect
Peer-level conversation with leaders operating at your level
Every conversation is shaped by lived experience - not theory, frameworks, or recycled best practices.
Executive Roundtables Curated by Role & Industry
Join moderated discussions with peers navigating the same decisions, pressures, and trade-offs you are.
Supper-Club Style Leadership Dinner & Drinks Reception
An elegant group dinner to close the day - with intimate tables, delicious food and conversations worth lingering over.
Who you’ll be sitting beside:
Snr Directors, VPs, and C-suite leaders across:
Customer Success
Customer & Revenue Operations
Account Management
Professional Services
Industries:
SaaS & Tech • Enterprise & Public Companies • High-Growth Organizations
Every attendee is vetted to ensure shared context, seniority, and relevance.
2026 Partners
Upcoming Events
Upcoming Events
Meet the speakers
Jen Weaver
CUSTOMER SUCCESS LEADER
ROUNDTABLE HOST
Janeen France
CHIEF CLIENT OFFICER
ROUNDTABLE HOST
Nikki Stephens
SENIOR DIRECTOR CUSTOMER SUCCESS
ROUNDTABLE HOST
Pooja Raman
HEAD OF SCALED CUSTOMER SUCCESS
ROUNDTABLE HOST
Emily Haahr
CHIEF CUSTOMER OFFICER
EXECUTIVE PANELIST
Janeen France
CHIEF CUSTOMER OFFICER
EXECUTIVE PANELIST
Christine Hou
SVP REVENUE OPERATIONS
EXECUTIVE PANELIST
Deepali Jain
FOUNDER
ROUNDTABLE HOST
Revathi Venkatraman
GLOVAL VP CUSTOMER SUCCESS & CUSTOMER EXPERIENCE
ROUNDTABLE HOST
Teresa Anania
CHIEF CUSTOMER OFFICER
ROUNDTABLE HOST
Samantha Wong
CUSTOMER SUCCESS LEADER
ROUNDTABLE HOST
Sasha Anderson
GLOBAL HEAD OF CX
EXECUTIVE PANELIST
Sangeeta Chakraborty
CHIEF REVENUE OFFICER
FIRESIDE CHAT GUEST
Ursula Llabres
SVP CUSTOMER SUCCESS, SERVICES & SUPPORT
ROUNDTABLE HOST
Vanessa Gatihi
GLOBAL HEAD OF AI SUCCESS ENGINEERING
ROUNDTABLE HOST
Emily Durr
CUSTOMER SUCCESS
ROUNDTABLE HOST
Diana Dorobek
VP OF SALES
ROUNDTABLE HOST
Anton Kravchenko
Co-Founder
ROUNDTABLE HOST
Carris Rhodes
STRATEGIC CUSTOMER SUCCESS
ROUNDTABLE HOST
Erin McCarthy
DIRECTOR DEPLOYMENT STRATEGY
ROUNDTABLE HOST
Alison Barrett
Head of Digital Customer Success
ROUNDTABLE HOST
Hillary Curran
HEAD OF CUSTOMER INNOVATION & AI ENABLEMENT
ROUNDTABLE HOST
Elyse Mankin
HEAD OF SUPPORT
ROUNDTABLE HOST
Sabina Pons
CCO
ROUNDTABLE HOST
Melissa MacAlister
VP CUSTOMER SUCCESS
ROUNDTABLE HOST
Ann Chan
CO-FOUNDER
ROUNDTABLE HOST
Amy Hsuan
CCO
FIRESIDE CHAT HOST
What previous attendees said
“WoCS consistently curates leaders who take client success seriously and create space for real conversation…It was one of the few leadership events I’ve attended where the energy stayed focused on learning, exchanging ideas, and building genuine connections - without any pitching.”
Aria Began, VP Customer Success, Madhive
“You put on a wonderful event. I have heard multiple comments from vendors and attendees that went back to their teams and said great things about the venue, the content, the networking and the fact that everyone was engaged and not on their phones!"
Cameron Marijosius, Chief Customer Officer, Omnigo
“This was an incredible event that far exceeded my expectations. The format of the fireside chats and panels made the conversations feel unrehearsed (in the best way) and authentic, it was easy to stay engaged and the questions from the audience were a great balance. Will definitely be back next year and recommend it to others!”
Brooke Candee, Director of Renewal Sales, Cloudflare
We surveyed over 100 leaders and this is what they said
87%
Said noise, pitching, and lack of curation is why they stop showing up to events
94%
Said being around women at their level changes the quality of the conversation
"Thank you so much for organizing At The Top! It was truly the best and most valuable event of its kind I've been to. It sets the standard for what I want out of this kind of gathering: real conversations with peers at my level about the business reality, and concrete advice for navigating it. Thank you for creating this space - I'm already buzzing for the next one."
Jamie Wernet, Senior Director Enterprise Services & Success
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This event is designed for women at Director level and above — Directors, Senior Directors, VPs, SVPs, Heads of, CCOs — working in Customer Success, Support, Account Management, Onboarding, CX, RevOps, or related post-sales functions.
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To protect the quality of conversation and ensure shared context across the room. Applications help us curate a peer-level experience where every attendee is operating at a similar level and navigating comparable challenges.
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This is not a conference. There are no expo halls, vendor pitches, or back-to-back sessions. The format is intentionally small and focused, prioritising depth, relevance, and peer-led conversation over scale.
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Roundtables are thoughtfully curated by role, industry, and shared challenges. Each table is moderated by a senior leader and guided by focused prompts to ensure meaningful, relevant discussion for everyone involved.
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We are working with a select few vendors to make this day possible. But, there are no booths or sales pitches. Only real converstaion.
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Your ticket includes access to all programming, light refreshments on arrival, the keynote and panel sessions, executive roundtables, and a hosted supper-club-style dinner.
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Yes. We consider seniority based on scope, responsibility, and leadership context — not title alone.
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If you can no longer make it, your ticket will be transferable to someone who meets our guidelines but not refundable. Please get in touch if you’d like to arrange this.
Frequently Asked Questions
